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Grievance officer

Raise a formal complaint about content on BeforeJob, your account or your personal data. Every grievance gets a ticket number and a fixed deadline.

Check a grievance

Last updated

Grievance Officer

Nikhil Sukhramani

Email
[email protected]
Postal address
To be published before launch

To be published before launch

The officer's name, email and postal address will be listed here before launch. The form on this page already reaches the officer, and every grievance gets a ticket number and the deadlines below.

File a grievance

To report a single review or post, the quickest way is the report option on it. Use this form for legal complaints, privacy and data requests, court or government orders, and anything the report option does not cover.

We send the acknowledgement and every update here.

Optional. Only if you would like a call back.

Optional. If you are writing for a company, law firm or agency.

Optional. The full address of the review, salary, post or page you are writing about.

At least 30 characters. Tell us what is wrong and what you would like us to do.

We use these details only to handle this grievance. See the privacy policy.

What happens after you file

  1. You get a ticket number on screen and by email straight away.
  2. The Grievance Officer acknowledges your grievance within 24 hours.
  3. We check the content, account or data involved. If we need more details or documents, we email you. Reply to that email to send them.
  4. We decide, act where needed, and email you the outcome and our reasons within the deadline.

We review complaints about contributions against our community guidelines and the law. We never tell the person complaining who wrote a contribution. Grievances about your own account or data are handled under our privacy policy.

If you disagree with our decision

You can appeal to the Grievance Appellate Committee set up by the Government of India under Rule 3A of the IT Rules, within 30 days of our decision, at gac.gov.in. For complaints about personal data, you can also approach the Data Protection Board of India once you have raised them with us.

Our deadlines

  1. Acknowledged within 24 hours

    You get a ticket number straight away. The Grievance Officer acknowledges every grievance within 24 hours.

  2. Resolved within 15 days

    We look into it, decide, and write to you with the outcome and our reasons within 15 days.

  3. Privacy and impersonation within 72 hours

    Requests to remove content that invades someone's privacy or impersonates a person are acted on within 72 hours.

  4. Intimate or morphed images within 24 hours

    Content that shows a person's private parts, nudity or sexual acts, or a morphed image of a person, comes down within 24 hours of the complaint.

  5. Court and government orders within 36 hours

    Orders from a court or an authorised government agency are actioned within 36 hours of receipt.

Already filed?

Look up any grievance with its ticket number and the email you used.

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Grievance officer | BeforeJob